Question 1

How do I track my order?

Answer

You have three ways to track your order. 1. Text 828.552.5099 (Typical response time is 2-4 hours but please allow up to 24 hours for a reply)
2. Fill out the form at the top of this page. (Typical response time is 2-4 hours but please allow up to 24 hours for a reply)
3. Call +1 877.267.7772

Question 2

Will an Alaskan king size mattress fit through a standard doorway?

Answer

We ship our Alaskan king mattresses folded in half which allows them fit through a standard doorway.

Question 3

Can I specifiy a delivery date?

Answer

Since we use third part delivery services, we're unable to 100% guarantee that your order will be delivered on a specific date.

Sometimes it's possible to deliver within a date range. Speak with a product expert for more information by calling +1 877-267-7772.